This Privacy Policy explains how NarutoBet collects, uses, stores, shares, and protects your personal data when you use our online betting platform. We are committed to handling your information responsibly and transparently.
Six principles that define how NarutoBet handles every piece of personal information you entrust to us.
All data transmitted between your device and narutobet.cam is protected by 256-bit SSL/TLS encryption. Payment data, login credentials, and KYC documents are encrypted in transit and at rest. Your sensitive information is never stored in plain text.
NarutoBet does not sell, rent, or lease your personal data to any third-party organisation for marketing or commercial purposes. Your information belongs to you. We use it only to operate your account and improve your experience on our platform.
You have the right to access the personal data NarutoBet holds about you, request corrections, and request deletion where permitted by law. Submit data rights requests to our support team and we will respond within 30 calendar days.
We only collect information that is genuinely necessary to operate your account, verify your identity, process your payments, and comply with legal obligations. We do not collect excessive or unnecessary personal data.
Certain personal data is processed as part of our fraud prevention and anti-money laundering obligations. This is a legal requirement for any responsible online betting operator and is conducted in full accordance with applicable regulations.
We do not retain your personal data indefinitely. Retention periods are set in accordance with legal requirements and operational necessity. Account data is held for a defined period following account closure, after which it is securely deleted or anonymised.
NarutoBet ("we", "us", "our", "the Platform") operates the online sports betting and live casino platform accessible at narutobet.cam. As a platform serving Malaysian players across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and throughout Malaysia, we collect and process personal data in connection with the provision of our services.
This Privacy Policy ("Policy") explains:
By registering an Account on narutobet.cam or continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy. This Policy forms part of NarutoBet's Terms & Conditions and should be read alongside them.
The following terms carry the meanings set out below throughout this Policy:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could reasonably identify a natural person, whether directly or in combination with other data — including name, email address, phone number, IP address, payment details, and identity documents. |
| Data Controller | The entity that determines the purposes and means of processing personal data. NarutoBet is the Data Controller in respect of all personal data collected through narutobet.cam. |
| Data Processor | A third party that processes personal data on behalf of the Data Controller pursuant to a written data processing agreement, including payment processors and KYC verification service providers. |
| Processing | Any operation performed on personal data — including collection, recording, organisation, storage, adaptation, retrieval, disclosure, erasure, or destruction. |
| Consent | Freely given, specific, informed, and unambiguous indication of a data subject's agreement to the processing of their personal data for a defined purpose. |
| Account | A registered user account on narutobet.cam, created following completion of the registration and verification processes. |
| KYC | Know Your Customer — the identity verification process mandated for financial services and online betting platforms to confirm account holder identity and prevent fraud and money laundering. |
NarutoBet is the Data Controller responsible for personal data collected through narutobet.cam. As Data Controller, NarutoBet determines the purposes for which your personal data is processed and the means by which that processing is carried out.
All data rights requests, privacy inquiries, and concerns relating to the processing of your personal data should be directed to NarutoBet's support team using the contact details provided in Section 15 of this Policy.
Where NarutoBet engages third-party service providers (Data Processors) to carry out specific processing activities on its behalf — such as payment processing via Malaysian payment networks (DuitNow, FPX, Maybank, CIMB, Touch 'n Go eWallet, Boost, GrabPay, Public Bank, RHB, Hong Leong) or identity verification services — those third parties process personal data only in accordance with NarutoBet's instructions and under the terms of a written data processing agreement.
NarutoBet collects the following categories of personal data, limited to what is necessary for the purposes described in Section 6:
Information provided when you create an Account, including: full legal name, date of birth, residential address, email address, phone number, and chosen username. This data is mandatory for account creation and cannot be omitted.
Documents and information submitted for identity verification, including: government-issued photo identification (Malaysian MyKad / NRIC, Passport, or Driver's Licence), proof of residential address (utility bill or bank statement), selfie photographs holding identification documents, and — for enhanced verification — source-of-funds documentation. KYC documents are stored securely and access is restricted to authorised compliance personnel only.
Information relating to deposits and withdrawals, including: payment method type (e.g., Touch 'n Go eWallet, Maybank, CIMB), transaction reference numbers, transaction amounts in MYR, and timestamps. NarutoBet does not store full payment card numbers or full bank account credentials — these are handled directly by our payment processor partners.
Records of bets placed, games played, session durations, stake amounts, winnings and losses, bonus usage, and responsible gambling tool activations. This data is used for account management, fraud detection, regulatory compliance, and responsible gambling monitoring purposes.
Automatically collected data including: IP address, device type and operating system, browser type and version, geolocation data (country and region level), session timestamps, referring URLs, and cookie identifiers. This data is collected to ensure platform security and improve service performance.
Records of live chat sessions, email correspondence, and support ticket exchanges between you and NarutoBet's customer support team. These records are retained to maintain service continuity and resolve any subsequent disputes.
NarutoBet collects personal data through the following means:
NarutoBet processes personal data only for the purposes listed below, and only where a valid legal basis for that processing exists:
| Purpose | Data Categories Used | Legal Basis |
|---|---|---|
| Account creation and management | Registration data, device data | Performance of contract |
| Identity verification (KYC) | KYC documents, registration data | Legal obligation |
| Processing deposits and withdrawals | Financial data, registration data | Performance of contract |
| Fraud prevention and security monitoring | Technical data, financial data, betting activity | Legitimate interests / Legal obligation |
| Anti-money laundering (AML) compliance | KYC data, financial data, betting activity | Legal obligation |
| Responsible gambling monitoring | Betting activity, device data | Legitimate interests / Legal obligation |
| Customer support | Communications, registration data | Performance of contract |
| Platform performance and improvement | Technical data, cookie data | Legitimate interests |
| Marketing communications (where opted in) | Registration data, betting activity | Consent |
| Legal and regulatory compliance | All relevant categories | Legal obligation |
NarutoBet does not process personal data for any purpose beyond those stated above without obtaining prior consent where required by applicable law.
NarutoBet does not sell, rent, or trade your personal data. We disclose personal data to third parties only in the following limited circumstances:
Transaction data is shared with Malaysian payment processing partners — including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, RHB, and Hong Leong — solely to the extent necessary to process deposit and withdrawal transactions in MYR. These partners are bound by their own data protection obligations under applicable Malaysian financial regulation.
KYC data — including identity documents and selfie photographs — may be shared with authorised third-party identity verification service providers acting as Data Processors under written agreements with NarutoBet. These providers are used solely to verify the authenticity of submitted documents and confirm account holder identity.
NarutoBet may share relevant personal data with fraud detection services and AML screening platforms as part of our legal obligation to prevent financial crime. Data shared for these purposes is limited to what is strictly necessary and is subject to confidentiality obligations.
NarutoBet may be required by law to disclose personal data to regulatory bodies, law enforcement agencies, or courts where we receive a legally valid request. In such cases, NarutoBet will disclose the minimum information required to satisfy the legal obligation and, where legally permitted, will notify the affected account holder.
In the event of a merger, acquisition, restructuring, or sale of all or part of NarutoBet's business, player account data may be transferred to the successor entity, subject to the same data protection obligations set out in this Policy. Affected players will be notified in advance of any such transfer where practicable.
NarutoBet uses cookies and similar technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit a website. The following categories of cookies are used on narutobet.cam:
| Cookie Type | Purpose | Retention |
|---|---|---|
| Strictly Necessary | Maintain your login session, remember account preferences, ensure platform security. These cannot be disabled without impairing core platform functionality. | Session / persistent (up to 30 days) |
| Performance & Analytics | Collect anonymised data on how users navigate narutobet.cam — page views, session duration, error rates — to help us improve platform performance and user experience. | Up to 13 months |
| Functional | Remember your preferred language, betting odds format (decimal/Asian), and responsible gambling tool settings between visits. | Up to 12 months |
| Security & Fraud | Detect and prevent fraudulent logins, bot activity, and unusual transaction patterns. Support device fingerprinting for account security purposes. | Session / up to 6 months |
You may manage your cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent some core Platform functions from operating correctly. NarutoBet does not use cookies for third-party advertising purposes.
NarutoBet implements comprehensive technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
Despite these measures, no data transmission or storage system can be guaranteed completely secure. In the event of a data security incident that is likely to result in a risk to your rights and freedoms, NarutoBet will notify affected players without undue delay and report the incident to relevant authorities as required by law.
NarutoBet retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Legal obligation (AML / financial records) |
| KYC verification documents | Duration of account + 5 years post-closure | Legal obligation (regulatory compliance) |
| Transaction records (deposits / withdrawals) | 7 years from transaction date | Legal obligation (financial records) |
| Betting and gaming activity logs | Duration of account + 3 years post-closure | Legitimate interests / legal obligation |
| Customer support communications | 3 years from last interaction | Legitimate interests (dispute resolution) |
| Technical / device logs | 12 months from collection | Legitimate interests (security) |
| Marketing preference data | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymised data is retained for analytics purposes, it can no longer be used to identify any individual player.
Subject to applicable data protection law, you hold the following rights in respect of your personal data held by NarutoBet. You may exercise any of these rights by contacting our support team — see Section 15 for contact details. NarutoBet will respond to all valid rights requests within 30 calendar days.
Request a copy of the personal data NarutoBet holds about you, along with information about how it is processed.
Request correction of inaccurate or incomplete personal data held in your Account or in our records.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that NarutoBet restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data.
Request a copy of personal data you have provided to NarutoBet in a structured, machine-readable format, where processing is based on consent or contract.
Object to processing carried out on the basis of legitimate interests, including direct marketing. You may withdraw marketing consent at any time without affecting other processing.
NarutoBet is strictly an adult platform. The Platform is not directed at, and does not knowingly collect personal data from, any individual under the age of 21 years. This minimum age threshold is set in accordance with NarutoBet's responsible gambling standards applicable to online casino and sports betting services.
Where NarutoBet discovers or reasonably suspects that an Account holder is under 21 years of age, the Account will be immediately suspended. Any personal data collected from a confirmed minor will be deleted without delay, and any funds in the Account will be handled in accordance with NarutoBet's Terms & Conditions.
If you are a parent or guardian and believe your child may have registered on narutobet.cam, please contact our support team immediately so we can investigate and take appropriate action.
The NarutoBet platform integrates with third-party payment processors and identity verification services to enable core account functions. Where such integrations involve the transmission of personal data to a third party, NarutoBet ensures that appropriate data processing agreements are in place and that those third parties process personal data only in accordance with NarutoBet's documented instructions.
NarutoBet is not responsible for the privacy practices of any third-party website or service that is not narutobet.cam. Where third-party services are used in connection with your NarutoBet Account — such as payment processing through a Malaysian banking application — you should review the applicable privacy policy of that third-party service independently.
NarutoBet reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or platform features. The revised Policy will be published on narutobet.cam with an updated "Last Reviewed" date at the top of the page.
Where changes are material — such as a change in the categories of data collected, a new category of data sharing, or a change in legal basis — NarutoBet will provide reasonable advance notice to registered players via email or a prominent on-platform notification prior to the changes taking effect.
Your continued use of narutobet.cam following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with a material change to this Policy, you may request Account closure and the deletion of your personal data (subject to applicable legal retention requirements) by contacting our support team.
For all data protection and privacy-related inquiries — including data subject rights requests, questions about this Policy, or concerns regarding NarutoBet's data practices — please contact our support team using the details below. We aim to respond to all privacy inquiries within 5 business days and to complete all data subject rights requests within 30 calendar days.
Privacy & Data Inquiries — Email
[email protected]Plain text — not a clickable link. Use subject line: "Privacy Request — [Your Matter]"
Live Chat
Available 24/7 via the on-site chat widget. For privacy matters, please request escalation to the data protection team.
Your privacy and security are central to everything we do at NarutoBet. With encrypted data storage, no third-party data sales, and full data rights for every player — we're built to be a platform Malaysian players can trust, from Kuala Lumpur to Johor Bahru.
For players aged 21 and above only. Gamble responsibly. narutobet.cam